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Refund Policy

refund policy

Items must be unwashed and in original condition, with all tags, labels, and packaging attached.

Returns must be initiated within [10–30 days] of purchase or delivery and must include proof of purchase (receipt, invoice, or order confirmation).

Sale, clearance, custom, or personalised items are non-returnable.

Items showing stains, odors, or alterations may not be accepted and will be returned to the Buyer at their expense.

Approved returns may be refunded, exchanged, or credited as store credit at the Seller’s discretion. Refunds will be processed to the original payment method within [7–10 business days] after inspection.

Shipping and handling fees are non-refundable except in cases of Seller error or defective merchandise.

The Buyer is responsible for return shipping costs, unless the return is due to an incorrect or defective item.

The Seller recommends using a trackable shipping method and is not responsible for items lost or damaged in return transit.

If a defective or incorrect item is received, the Buyer must contact the Seller within [5 business days] of receiving the order. The Seller will cover return shipping and issue a replacement or refund after verification.

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